
Terms & Conditions
Effective Date: March 31st, 2025
Welcome to Truza Luxury ("we," "our," or "us"). These Terms and Conditions govern your use of our website, www.truzaluxury.ca (the "Site"), and your purchase of our products. By accessing the Site or making a purchase, you agree to be bound by these terms.
🖤 General Terms
By using this Site, you confirm that you are at least the age of majority in your jurisdiction, or that you have provided us consent to allow any of your minor dependents to use the Site. We reserve the right to update, modify, or replace any part of these Terms at our discretion. Your continued use of the Site constitutes acceptance of those changes.
🛍️ Products & Orders
All products listed on the Site are subject to availability. We may limit quantities or discontinue any item at any time without notice. Prices are listed in Canadian dollars and are subject to change without notice. We reserve the right to refuse or cancel any order for any reason, including pricing errors or suspected fraudulent activity.
💳 Payments & Billing
We accept a variety of secure payment methods processed through third-party gateways. We do not store any payment information on our servers. By providing payment information, you confirm that you are authorized to use the selected payment method. In case of billing issues or disputes, we reserve the right to cancel or suspend orders at our discretion.
📦 Shipping & Delivery
We currently ship within Canada and USA. Estimated delivery times are provided at checkout and may vary depending on your location and carrier. These estimates are not guaranteed. Truza Luxury is not responsible for customs duties, taxes, or delivery delays caused by shipping carriers or incorrect customer information.
🔁 Returns & Exchanges
We accept returns and exchanges within 14 days of delivery, provided items are unused, unworn, not washed, damaged and in original packaging. Return shipping costs are the responsibility of the customer unless the return is due to an error on our part. Refunds are issued to the original payment method after the returned item is received and inspected. Please allow a reasonable processing time.
📎 Intellectual Property
All content on this Site - including images, logos, product descriptions, branding, and design elements is the property of Truza Luxury and may not be copied, reproduced, distributed, or used without express written permission.
⚠️ Limitation of Liability
Truza Luxury is not liable for any indirect, incidental, or consequential damages arising from the use - or inability to use - our Site or products. We do not guarantee that the Site will be free of errors, interruptions, or technical issues at all times.
🚫 User Conduct
You agree not to misuse the Site, violate any applicable laws, transmit harmful content, or attempt to interfere with the functionality or security of our platform.
✉️ Privacy Policy
Please refer to our Privacy Policy for information on how we collect, use, and protect your personal information.
🛠️ Errors and Omissions
While we do our best to ensure accuracy, the Site may occasionally contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, or availability. We reserve the right to correct any errors and update information at any time without prior notice.
⚖️ Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of Canada. Any disputes shall be resolved in the appropriate courts of Canada.
📩 Contact Us
If you have any questions about these Terms and Conditions, please feel free to contact us:
📧 Email: truzaluxury@gmail.com